Air India Reviews & Passenger Complaints
The Sad Maharaja Club documents real Air India passenger experiences. From broken seats and dead entertainment screens to lost luggage and flight cancellations, Air India consistently ranks among the worst airlines for customer satisfaction.
Common Air India Complaints
- Broken seats that won't recline on long-haul flights
- Non-functional in-flight entertainment systems
- Lost and delayed luggage — 43,680 bags lost in a single month
- Uncooked and inedible food served in business class
- Flight delays of 12+ hours with no communication
- Dirty cabins with clogged toilets
- Rude crew and unhelpful customer service
- Bait-and-switch cabin assignments
What is the Certificate of Survival?
The Certificate of Survival is a shareable digital certificate for anyone who has endured an Air India flight. Enter your complaint, name, and route to generate a personalized certificate you can download and share on social media. Over 15,000 certificates have been issued.
Featured Air India Survivor Stories
Real passengers share their Air India horror stories: broken tray tables, screens that don't work on 16-hour flights, business class seats held together with tape, wheelchair requests ignored, and flights turned back over the Atlantic due to clogged toilets.







