Sad Maharaja
You Made It

Certificate of Survival

Flew Air India and lived to tell the tale? You deserve recognition.

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Fellow Survivors

You're Not Alone

Real stories from real survivors. Some are celebrities. All are traumatized.

Deedy
Deedy
@deedydas
Recently flew DEL-SFO too (AI173). The other flight was cancelled (AI175). Mine was delayed by 4hrs. Literally none of the screens worked. Most tables and arm rests were broken. It's the most atrocious flying experience imaginable.
58 126 400 Feb 24, 2026
Niamh O' Donnell
Niamh O' Donnell
@thatniamhod
Avoiding @airindia from now on. My direct Delhi–SFO booking was changed to a layover in Korea on the day of travel. Even after getting that fixed, the flight was delayed by three hours, and my seat's screen was broken for the entire 16-hour flight.
170 485 1.3K Feb 23, 2026
Vir Das
Vir Das
@thevirdas
Dear @airindia Please reclaim your wheelchair. Every single tray table was broken. My wife has a foot fracture. This post pains me to write.
847 2.1K 14K Apr 14, 2025
Sachin Taparia
Sachin Taparia
@sachintaparia
@airindia delayed my brother's checked-in baggage by over 100 hours. Without AirTags the bags would have never arrived. The baggage system is completely broken.
312 891 2.4K Jul 7, 2024
Veera Jain
Veera Jain
@VeeraJain
Ordered vegetarian. Got chicken. Complained on Twitter. Air India told me to delete the tweet. You can't make this up.
624 1.8K 8.9K Jan 9, 2024
Sudhanshu Mittal
Sudhanshu Mittal
@SudhanshuBJP
How is Air India still selling broken business class seats on long haul international flights?? Embarrassing for India and unacceptable.
156 487 1.2K May 4, 2025
Sudhanshu Mittal
Sudhanshu Mittal
@SudhanshuBJP
AI 917 Delhi to Dubai. Most pathetic business class ever. Old, broken, dilapidated. Booking showed a new cabin. Footrest of 2A is broken. Bait and switch.
203 544 1.6K Apr 13, 2024
The Delhi Dialogues
The Delhi Dialogues
@DelhiDialogues6
Union Minister Shivraj Singh Chouhan shared his experience of a broken and sunken seat on an Air India flight. Even cabinet ministers aren't spared.
438 1.3K 3.1K Feb 22, 2025
Vineeth K
Vineeth K
@DealsDhamaka
#AIRINDIA — THE BROKEN SYSTEM. Paid premium, got broken seats, no entertainment, filthy cabin. This isn't an airline, it's a scam with wings.
267 782 2.8K Jun 29, 2024

Air India Reviews & Passenger Complaints

The Sad Maharaja Club documents real Air India passenger experiences. From broken seats and dead entertainment screens to lost luggage and flight cancellations, Air India consistently ranks among the worst airlines for customer satisfaction.

Common Air India Complaints

What is the Certificate of Survival?

The Certificate of Survival is a shareable digital certificate for anyone who has endured an Air India flight. Enter your complaint, name, and route to generate a personalized certificate you can download and share on social media. Over 15,000 certificates have been issued.

Featured Air India Survivor Stories

Real passengers share their Air India horror stories: broken tray tables, screens that don't work on 16-hour flights, business class seats held together with tape, wheelchair requests ignored, and flights turned back over the Atlantic due to clogged toilets.